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Pre-Order Terms & Conditions

By purchasing goods and services from this site you acknowledge and agree to our Pre-Order Policy as set out below:

Pre-Order Policy:
A selection of our ‘Sold Out’ items are available on Pre-Order. Delivery on Pre-order items can take up to 20 business days as all products are handmade and some by order only. The date provided on checkout is an estimated guideline only and can change depending on customs, production or shipment delays which are out of our control.


Art Collection Pre-Orders:
The Art Collection range consists of ‘One-off’ Collectible pieces. When pre-ordering from The Art Collection, please keep in mind that no two product designs are ever the same, which means that the hand engraving, painting and designs on your pre-order product will be different to the product you are viewing online. The artist will stick to the same colour palette, but the designs will be different. This is what makes this collection unique and so sort-after.


Pre-Order Shipping:
Express Shipping does not apply to Pre-Order purchases. All Pre-Order expected shipment dates are approximate. If for any reason, the pre-orders become available sooner or later than the scheduled date, we will contact you via email. Orders are shipped only when the item is received.


Please contact us on 021 8630596 if any of the above is unclear.