Pre-Order Policy

By purchasing goods and services from this site you acknowledge and agree to our Pre-Order Policy as set out below:

Pre-Order Policy
A selection of our products is available on Pre-Order. Delivery on Pre-order items can take up to 20 business days as all products are handmade. The date provided on checkout is an estimated guideline only and can change depending on customs, production, or shipping delays that are out of our control.

Art Collection Pre-Orders
The Art Collection range consists of ‘One-off’ Collectible pieces. When pre-ordering from The Art Collection, please keep in mind that no two product designs are ever the same, which means that the hand engraving, painting, and designs on your pre-order product will slightly differ from the product you are viewing online. The artisan will work on a similar colour palette, but the final design will differ slightly. This is what makes our collections unique and sort-after.

Pre-Order Shipping
All pre-orders’ expected shipment dates are approximated. If for any reason, the pre-orders become available sooner or later than the expected date, we will contact you via email. Your order will only be shipped when the item is received.

Please contact us on 078 983 4553 if any of the above is unclear.