Product Care Policy
By purchasing goods and services from this site you acknowledge and agree to our Product Care Policy as set out below:
Care & Handling Guide
Beautifully Handcrafted products need to be treated in a gentle manner in order to preserve its beauty. Although very strong, these items are still breakable if not handled with care. These products are NOT Dishwasher and Microwave Safe. Avoid using scouring pads or harsh abrasives.
Gilded Metal Flatware
Our tableware is hand-cast and gilded in Silver, Brass, and Copper. We recommend hand washing in mild soapy water and drying with a soft cloth. As gilded metal products tarnish over time, it develops a patina that actuates the natural texture of the item, eventually leaving a darker patina. These marks are part of the living finish of silver, brass, and copper and should be prized. Buff lightly with a silver cloth to restore highlights.
Porcelain & Stoneware:
As always with any ceramics, avoid any sudden temperature change, such as putting a heated item into cold water. To avoid scratches, steel wool, caustic liquids. Abrasive cleaners should never be used to clean your products. We recommend hand washing in mild soapy water and drying with a soft cloth. If you find that the gold lustre has discoloured, a good cleaning in warm soapy water using a soft cloth should remove this discolouration and restore your ceramic to its former beauty.
Haute Edit Garments:
A gentle hand wash in cold water using a very mild detergent will keep your garments looking great for years to come. Rinse the garment thoroughly using cold water. Add a few drops of gentle fabric softener to the final rinse. Press the water out of the fabric by rolling it in a towel. Don’t wring or twist the material, as it could lose its original shape. Hang the wet garment and allow it to air dry completely. Steam only when absolutely necessary using a cool iron with a press cloth between the iron and the fabric.
Also be aware that some items are dry clean only. Refer to wash care instructions.
All our Fabrics are pre-washed to avoid shrinkage.
We hope this information will help you keep your products long-lasting for years to come. When you choose Haute Edit, you choose exceptional quality products of unsurpassed beauty and value from a name you can trust.
Your satisfaction is very important to us. If a product fails to meet your expectations, we gladly accept returns within the defined 7-day return policy. To be eligible for a return, your item must be it’s the original packaging, unused, and in the same condition that you received it. (T’s & C’s apply)